Due to the nature of digital media means that once you have downloaded a plugin or theme there’s really no way to ‘return’ it. No refunds will be given except in the case when the digital product is completely unusable.
If the digital product is unusable, we need time to try to fix it. Otherwise, we will make a refund.
Our support team is available 24/7, if you have any question or need help in installing or configuring digital products purchased on the website, please don’t hesitate to contact us.
Please note that we are not developers of the provided products, so our technical support capabilities are limited.
We do not change product functionality and do not fix developer bugs.
We will assess refund requests on their merits but generally, there is no obligation to provide a refund if:
You have changed your mind;
You Purchased by mistake;
You ask for Purchase Keys or API ;
You lack the technical ability to make the item work;
You can no longer download the item because it has been removed from our website;
You are in breach of our fair play policy.